7 Steps to Take in Case of a Claim

Following the steps below instead of panicking in case of damage protects both your safety and your insurance process.

1. First ensure safety, call 112 if necessary.
2. Fill out an accident report or use the digital agreed claims app.
3. Take photos of the scene and damage.
4. Keep your policy number and insurance company ready.
5. Notify your insurer or agent within 24 hours.
6. Wait for authorized service referral for repair.
7. Submit all documents completely.

Avrasya Group Insurance claims team is with you at every stage of the process.