Frequently Asked Questions
The most frequently asked questions about insurance and detailed answers.
Traffic insurance is legally mandatory for motor vehicle owners in Turkey. You must obtain it before driving on public roads.
Traffic insurance covers damages to third parties. Comprehensive insurance covers damages to your own vehicle.
We recommend renewing before your policy expires. Driving with an expired policy may cause legal issues.
First ensure your safety, then call our 24/7 support line. Our team will guide you through every step.
Yes, fill out the quote form on our website or call us for a quick quote.
Home Insurance protects your house and belongings against fire, theft, flooding, storms, broken glass, and many other unexpected risks. Unlike DASK, Home Insurance provides much broader protection for both your property and personal belongings.
Comprehensive Auto Insurance protects your vehicle against collisions, theft, fire, natural disasters, vandalism, and many other unexpected risks. Depending on your policy, additional coverage may include roadside assistance, replacement vehicles, windshield replacement, and minor repair services.
Yes. At Avrasya Grup Insurance, we provide free insurance quotations for auto, home, health, DASK, workplace, cargo, and many other insurance products. We compare offers from multiple insurance companies to help you find the best option.
DASK (Turkish Catastrophe Insurance Pool) provides mandatory earthquake insurance for residential properties. It covers damages caused by earthquakes and related events such as fire, explosion, and landslides. A valid DASK policy is also required for many official property transactions in Türkiye.
Your insurance policy should be renewed before its expiration date to ensure uninterrupted coverage and continuous protection against unexpected risks.
Insurance premiums are determined based on several factors, including age, vehicle or property details, claims history, selected coverage, and the insurance company's risk assessment.
Ensure everyone's safety first, complete any required official reports, and contact Avrasya Grup Insurance as soon as possible. We will assist you throughout the claims process.
Each insurance company uses its own pricing model, risk analysis, and promotional campaigns. Comparing multiple offers helps you find the best value.
The best insurance policy is not always the cheapest. Coverage, additional benefits, customer service, and claims support should all be considered.
Policyholders who do not file claims during the policy period may qualify for a No-Claim Discount when renewing their insurance.
Yes. Your policy can be updated if there are changes to your vehicle, address, coverage, or personal information.
Yes. We offer workplace, cargo, engineering, fleet, and many other commercial insurance solutions for businesses of all sizes.
Health Insurance is suitable for individuals, families, and employees who want broader access to quality healthcare services.
Supplementary Health Insurance helps reduce medical expenses by providing affordable access to contracted private hospitals.
Cargo Insurance protects goods against loss, damage, or accidents that may occur during transportation.
Yes. Depending on the policy, household belongings can also be protected against a wide range of risks.
Since 1999, Avrasya Grup Insurance has been serving clients from the same location in Istanbul. We are known for our experience, reliable guidance, fast claims support, and customer-focused approach.